Log in
Talk about my operation

The technology behind large dining operations.

Operations, payments, corporate systems, and data from every location on a single platform that grows with the business.

Talk about my operation See real cases
  • PDV Multi-OS
  • Data Lake
  • API First
  • Multi-store ERP
Four operations using the POS: a maître d' at a fine-dining restaurant, a pastry chef at the display case, a chain operator beneath the menu boards, and a bartender at a bar counter
Certified acquirers 8
Processed since 2020 R$ 7.71 B

Technology present in

Madureira Sucos Nino Cucina Mata Città Paparoto Cucina Petite Fleur Bachour Vaca Véia Boteco Boa Praça Tatu Bola
Chains and franchises
Fine dining
Patisserie
Large-scale bars
1,411 Venues served by the platform Transactional base · since 2020
R$7.71B In sales processed by EPOC clients Transactional base · since 2020
59.5M Transactions processed Transactional base · since 2020
72.8M People served by EPOC clients Transactional base · since 2020
8 Certified acquirers Cielo, Rede, Fiserv, Caixa, Sicredi, Stone, PagSeguro, Getnet
37 Active integrations and certifications Sum of every ecosystem group

Featured case

Tatu Bola dining room packed at peak hours
Large-format bar

Tatu Bola

Technology ready for the hour when everything happens at once.

The challenge

Order concentration at peak times, multiple simultaneous points of sale, and check closeouts under queue pressure.

40 tables
Individual tab at the table deployed
Talk about an operation like this
Smoov kiosk with a self-service terminal at the counter
Franchise chain

Smoov

Self-service at the counter and the same operation repeated from kiosk to kiosk.

The challenge

Open a new location without reconfiguring everything from scratch, and keep menu and pricing the same across the whole chain.

140 locations
POS · Kiosk · Multi-store deployed
Talk about an operation like this
Nino storefront, with an illuminated sign, ivy on the brick walls, and sidewalk tables
Fine dining

Nino Cucina

Floor service and margin control on the same platform.

The challenge

Keep the service sequence flawless without losing sight of the cost of each dish.

30 tables
POS · KDS · Analytics deployed
Talk about an operation like this
Mata Città's dining room, with red velvet banquettes, bookshelves, and pendant lamps
Fine dining

Mata Città

Italian dining-room cooking, with the margin on every dish in plain sight.

The challenge

Keeping the venue's service standard without losing control of what the kitchen costs.

150 tables
500 seats
POS · KDS deployed
Talk about an operation like this

Every operation calls for a different conversation

EPOC self-service kiosk installed at the counter of an operation
Chains and franchises

Governance without stifling the location

  • Rollout with inherited configuration
  • Rules by brand and by CNPJ
  • Comparison across locations
Customer seated at a café counter, with coffee and a tablet on the table
Patisserie

Complex product, multiple channels

  • Recipe card with yield and waste
  • Scheduled production and custom orders
  • Counter, delivery, and store on the same basis
Plated dish on artisanal ceramic, seen from above
Fine dining

Impeccable service, margin in sight

  • Order entry by position at the table
  • Course firing and service sequence
  • Margin by item
Bartender preparing a drink behind a bar counter
Large-scale bars

Speed at peak hours, loss under control

  • Multiple points of sale and mobile registers
  • Electronic tab
  • Loss prevention

One architecture. Three layers. The whole operation connected.

The technology shows up where the customer is — not on a separate screen.

Customer opening the digital menu via QR code at the table
Layer 01

Operation

  • PDV Multi-OS
  • KDS
  • Kiosk
  • EPOC GO
  • EPOC Valid
  • EPOC Quik
Layer 02

Platform

  • ERP Multilojas
  • Menus and prices
  • Inventory
  • Recipe cards
  • Tax
  • Analytics
Layer 03

Ecosystem and data

  • Data Lake
  • API First
  • Sr. Fino
  • Corporate ERP
  • BI
  • Delivery
Operation

PDV Multi-OS

Standardized operation across different devices, on a single technology base.

  • 5 device classes
  • Offline operation
  • Single codebase
Data

Data Lake

All the chain's operational data available to feed the client's BI.

  • Item- and tab-level granularity
  • API, BI, and export
  • Consolidated history by chain
Integration

API First architecture

It integrates with the ecosystem the chain already uses, including where SAP or TOTVS are already running.

  • Documented REST contract
  • Webhook events
  • Certification environment

Operations that can't stop

On a Friday night, every minute the system is down is revenue that won't come back.

Smoov kiosk in operation, with an EPOC self-service terminal at the counter
Offline

The operation continues without internet

The POS keeps entering orders and closing checks; sync happens once the connection is back.

24x7

Support during the most critical periods

Support available nights, weekends, and holidays — when the operation is at its peak.

Nationwide

Nationwide support

Coverage for chain rollout without depending on a single hub.

A platform built for the ecosystem your company already uses.

8 certified acquirers, enterprise-grade integration, and data flowing straight from the front line.

EPOC self-service kiosk and pinpad on the counter of an operation
ERP and finance
  • SAP
  • TOTVS Protheus
  • Everest
  • 8sys
  • F360
Data and BI
  • Looker
  • Power BI connector
CRM and loyalty
  • FixeCRM
  • Hanzo
  • Repediu
  • Olga
  • Dguest
Delivery and orders
  • iFood
  • 99Food
  • Keeta
  • DeliveryDireto
  • Neemo
  • DeliveryVip
Self-service and guest journey
  • Goomer
  • Qlub
  • Todo Cartões
  • Qlik
Certified acquirers
  • Cielo
  • Rede
  • Fiserv
  • Caixa
  • Sicredi
  • Stone
  • PagSeguro
  • Getnet
Certified equipment
  • Clover
  • Transire
  • Gertec
  • Elgin
  • Epson
  • Tanca
Sub-acquirer
  • FrogPay
Elisson Campos Osorio, founder and CEO of EPOC

Founder's vision

Technology built from data, not just features.
Elisson Campos Osorio Founder and CEO

With a degree in Computer Science and specializations in machine learning engineering and reinforcement learning, he conceived EPOC in 2004 and leads the evolution of a platform built to connect the data and the operation of major dining brands.

Discover Elisson's vision

Talk to a specialist

Your operation has grown. Is your technology ready?

How many locations, what stack is already running, what needs to be integrated, and what the rollout would look like.