Counter kiosk
The customer builds the order and pays at the kiosk, and it enters the operation directly.
Platform · Operations layer
Self-service
The customer orders on their own, and the order originates inside the operation from the start.
The challenge
At peak times, the counter line is money sitting idle: customers who give up, and staff stuck taking orders instead of producing. Self-service solves this — provided the kiosk order doesn't become an island, re-entered into another system to reach the kitchen.
What this costs
A kiosk that doesn't communicate with the POS trades one line for a workaround: someone reconciles what the machine sold, the kitchen receives orders through a separate channel, and the menu has to be maintained in two places — which is where it diverges.
The kiosk and the digital menu run on the same base as the POS: same menu, same price, same rule. The customer orders on their own at the counter or from the table, the order goes straight to the kitchen through the KDS, and payment comes in certified — no silos, no re-entry.
Layer 01
Operation
It's one more point of sale within the operation layer: the kiosk order originates in the same place as the POS order, moves on to production, and feeds into the data just like any other.
What this delivers
Digital menu at the table
Order via the table's QR code, on the same base as the dining room, no app to download.
Same menu and pricing as the POS
A single registry — what changes in the POS changes on the kiosk, with no need to maintain two menus.
Direct order to the kitchen
What the customer orders goes to the KDS without being re-entered.
Certified payment on the kiosk
Payment capture at self-service uses the same certified acquirers as the rest of the operation.
Suggestions and combos
Suggestion and combination rules configured once, applied across all kiosks.
Service in three languages
The kiosk and the digital menu serve in Portuguese, English, and Spanish, with the guest switching languages on the screen itself.
Conversation with
- PDV Multi-OS
- KDS
- Certified acquirers
- Delivery and digital menu
Where it applies
In operation
Frequently asked questions
Does the kiosk order ever need to be re-entered manually?
No. It originates on the same POS base and goes to the kitchen through the KDS directly — there is no reconciliation or double entry.
Does the digital menu require an app?
No. It's accessed through the table's QR code, in the browser of the customer's own phone, using the same menu and price as the dining room.
Does an operator with many locations have to maintain a separate menu for each kiosk?
No — the menu is centralized. The governance is the same as for chains: the standard comes down from the center, and the location operates within it.
Talk to a specialist
Your operation has grown. Is your technology ready?
How many locations, what stack is already running, what needs to be integrated, and what the rollout would look like.
