Smart POS: Advantages for Restaurants
Accepting credit and debit card payments is essential at any retail business, including bars and restaurants. That's why card machines are essential equipment for any operation.
In recent years, payment terminal technology has advanced and Smart POS machines have emerged, with the Android system built in, which expands their features and allows you to install apps such as a POS (point of sale).
This has several advantages, such as faster service and lower costs. If you're thinking about adopting a POS on the card machine, be sure to read this article!
What is a Smart POS?
The Smart POS is the evolution of card machines in their traditional form. It's also called a smart card machine, because it runs on the Android operating system — the same one used in many smartphones and tablets.
There are several models available on the market and each one has its own characteristics, but in general they come with:
- Wi-Fi, 4G mobile network and bluetooth connectivity
- built-in printer
- NFC technology
- touchscreen
- integrated camera
Beyond the familiar features of ordinary card machines, such as processing and recording credit and debit card payments, it also has other capabilities, like payment via Pix QR Code and digital wallets.
But the main differentiator of this device is the ability to install apps and manage your whole operation through it. Learn more about that below!
How does the Smart POS system work?
As we mentioned above, the Smart POS system is Android, which lets you install a range of applications to make managing your bar or restaurant easier — including a POS like EPOC.
with POS installed on the card machine, it's much easier to manage customer orders and provide fast service. On top of that, you can also control sales, inventory and manage the operation right from the device.
The interface is similar to that of a smartphone or tablet, which makes touchscreen navigation very intuitive, making it easy to use.
Another important characteristic of the Smart POS system is mobility: it doesn't need to be connected to a computer and works autonomously. In other words, you'll have a mobile pos. Seus atendentes podem levar a maquininha consigo para prestar um atendimento rápido e eficaz.
If the Wi-Fi or 4G connection drops, the device saves the information and syncs once service is restored. So you can operate offline without any losses to your sales.
This way, beyond processing payments, this device has other advanced features, making it a multifunctional tool for restaurants and bars.
Leia também: TEF and POS: learn the differences and how to choose
9 advantages of using a Smart POS
EPOC's Smart POS provides complete integration between the payment processes and the internal management of your restaurant and bar. This has a series of advantages, which we'll look at in more detail below. Check it out!
1 – Mobile POS
The Smart POS offers the flexibility of a mobile pos. O atendente pode levar a maquininha até a mesa do cliente, agilizando o processo de pedido e pagamento.
This makes service more dynamic and saves time, since your waiters don't have to walk from the customer's table to the kitchen or to a fixed POS. As a result, they can serve more customers in less time.
2 – Easy to use
The Smart POS interface is similar to that of a smartphone or tablet, so your team will find it easy to learn to operate. What's more, if you choose an POS system that is modern and easy to use, your waiters will be able to take orders quickly and without errors. EPOC, for example, was built so that orders can be placed in just a few clicks.
3 – Mobility
Mobility is, without a doubt, one of the main advantages.
With a Smart POS, there's no need to be confined to a single payment point. Customers can pay anywhere in the venue, providing greater convenience.
4 – Fast payment
Fast payment processing is another advantage of the Smart POS. The speed of the transaction helps reduce lines and delivers a more efficient experience for both customers and employees.
5 – Several ways to pay
Beyond credit and debit card payments, the Smart POS can integrate other payment options, such as digital wallets, contactless (NFC) and Pix QR Code.
This ensures your business is ready to serve a wide range of customers.
Learn more: Which payment methods should you offer in restaurants?
6 – Convenience
Convenience is a key word when it comes to smart card machines.
That's because they let you manage several aspects of the operation (orders, payments, inventory, reports, etc.) on a single device, significantly simplifying how the business runs.
For greater control, you can configure the access permissions of your POS system. That way, management actions are only released to authorized people.
7 – Better customer experience
All the advantages we've mentioned so far contribute to much faster, more personalized service. Your waiters stop wasting time and can give more attention to customers, answer questions, make suggestions and always be on hand.
As a result, your business will deliver a more positive customer experience. And you already know: satisfied customers are more likely to come back and recommend the business.
8 – Built-in printer
The Smart POS has a built-in printer, which makes it easy to issue receipts and payment proofs instantly.
This eliminates the need to wait for printing at a specific spot, increasing efficiency.
9 – Cost reduction
Since the device integrates several functions, you reduce the need to invest in multiple standalone solutions.
The simple fact that each card machine runs a POS with all the features of a restaurant system that operates on a computer, for example, is already an advantage. You can have multiple POS terminals with a smaller investment.
This results in lower operating costs and improves the business's financial efficiency.
Smart POS: use EPOC and get maximum efficiency
Now that you know what a Smart POS is and are familiar with all the advantages of using this type of card machine, get to know EPOC, a restaurant platform that offers solutions to improve customer service, gain efficiency and increase profitability.
O EPOC POS is the fastest and most modern on the market, and can be installed on any device with the Android system — including Smart POS. You'll have all the features of our system right on the card machine.
Want to see how it works in practice? Then fale com nossos consultores and get your questions answered.
