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EPOC in the cloud: find out how it works and its advantages

Using a system for your restaurant, bar or nightclub on a cloud server has many advantages. Get to know EPOC in the cloud and its benefits!
EPOC in the cloud

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If you run the operation of a restaurant, bar or nightclub, you surely know how important it is to have an efficient and reliable system. After all, it's the heart of your business — and it can't stop.

In recent years, cloud systems have dominated the market and more and more businesses have adopted this technology.

And it's no accident, since it has a series of advantages over systems hosted on local servers: cost reduction, flexibility and mobility, among many others.

But does it make sense for your business to adopt this solution? If that's your question, keep reading to understand everything about the subject and get to know EPOC in the cloud!

How does a cloud restaurant system work?

an cloud system uses remote servers — usually data centers of large providers such as Google, for example — to store data and run processing operations.

This way, there's no need to have your own infrastructure, as happens with systems that run on local servers. The cloud system can be accessed from anywhere with an internet connection

Among the main differences between cloud and local systems are:

  • Infrastructure: A local system requires purchasing and maintaining your own physical servers, plus a local network. A cloud system only needs internet access.
  • Access: The local system, generally, can only be accessed through your own network or using a VPN. A cloud system, on the other hand, can be accessed from anywhere with an internet connection, including 4G/5G..
  • Maintenance: While in the cloud system the responsibility for updates and maintenance lies with the provider or service company, in the local system the responsibility falls on the establishment itself, which needs to hire IT professionals.
  • Scalability: In cloud systems you can increase or reduce processing and storage capacity according to your needs. The local system, on the other hand, is more limited and requires more planning and investment.
  • Security: Providers of cloud systems invest in security measures to protect customer data, such as encryption, firewalls, multi-factor authentication and constant monitoring. In the case of local servers, security depends on the measures implemented by the establishment or the IT professional in charge.

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Why use a cloud system in your restaurant?

Cloud systems can be used by restaurants, bars and nightclubs of all sizes, because they offer benefits both for businesses that are just starting out and for more mature ones, such as large chains.

It's recommended to look for a system that uses a robust and reliable infrastructure Since the EPOC Cloud. Além de contar com tecnologia de ponta para garantir a estabilidade e segurança do sistema, também oferecemos 24×7 support. Assim, sua operação pode rodar sem causar nenhuma dor de cabeça.  

Check out below the main advantages of using EPOC in the cloud:

Faster implementation

Since you don't need to install as much equipment or prepare all the infrastructure a local server requires, the cloud system is much easier and faster to implement. Your operation will be running perfectly in just a few days.

What's more, it's much simpler to activate and integrate equipment such as printers, KDS monitors and terminals for PDV.

Cost reduction

Another advantage of the cloud system is cost reduction compared to a local system. That's because you don't need such a high initial investment in equipment and local network installation.

Besides, the cloud system is usually charged by subscription, in the Software as a Service (SaaS) model and has plan options that fit your business's needs.

Greater data security

The data of a cloud system is stored on a remote server, usually in data centers of providers such as Google. These data centers are extremely reliable and secure, since they use technologies like encryption, firewalls, multi-factor authentication and constant monitoring.

Local servers are normally more vulnerable to attacks and can suffer physical damage that leads to data loss.

Mobilidade

Since they can be accessed remotely from anywhere with an internet connection, the cloud system is very advantageous for restaurants, bars and nightclubs.

This mobility allows managers to follow the operation without needing to be on site, for example.

Real-time information

Another advantage is the real-time updating of information, which allows constant and precise monitoring of the operation's results.

The manager can view sales, revenue, inventory and other relevant data from wherever they are. This provides greater control, visibility and transparency.

flexibility

A cloud restaurant system is much more flexible. You can change your plan according to the needs of your operation.

For example: if your business grows quickly and the system needs to process more sales, you can increase capacity without having to invest in a new server or switch systems.

You can also add extra features that make sense at the moment, such as data analytics.

Automatic updates

You don't need to worry about updates and maintenance of a cloud system, since they're done automatically by the provider.

This way, you don't have to pay for a new license or for maintenance, nor keep a dedicated professional for it.

Simpler infrastructure

By choosing a cloud system, your business becomes less dependent on equipment and on space to house the server. The required infrastructure is much simpler and has a lower initial cost.

You'll only need an internet network and devices such as computers, smartphones, POS terminals, printers, KDS monitors, etc.

Discover the features of EPOC Cloud for restaurants and bars

EPOC is a complete system for restaurants, bars and nightclubs, with point of sale, administrative back office, KDS, digital menu and many other features to optimize the operation and increase your business's profitability.

EPOC can be used both with a local server and with a cloud server, with the same functionality — the choice is up to you, according to your business's needs.

Our POS (point of sale) is fast and flexible, letting you define the parameters that best fit your operation. We support direct counter sales, standard and split tables, and individual prepaid and postpaid tabs — even simultaneously.

EPOC Cloud runs on computers, tablets, smartphones, smart POS and any Android device. When installed on Smart POS card machines, you can use EPOC Cloud through the SIM card with a 3g, 4g or 5g mobile network. 

With that, you can provide fast and efficient service, with total focus on your customer.

In addition, EPOC also comes with a complete ERP, featuring:

  • product registration
  • Recipe cards
  • inventory and purchasing control
  • CRM – customer relationship management
  • tax and financial control
  • results analysis
  • and much more!

The system automates processes, makes the operation more efficient and gives full transparency and control over your business. De onde você estiver, pode conferir os resultados em gráficos visuais e descomplicados. 

Want to see how EPOC Cloud works in practice? Then Schedule a free demo and talk to our consultants to learn more!

If you want to know more, check out below the main questions that usually come up about running a restaurant, bar or nightclub using a cloud system.

Frequently Asked Questions

What equipment does EPOC Cloud work on?
EPOC with a cloud server can be installed on any Android application (mobile phones, tablets, SmartPOS, kiosks, among others), according to the specifications listed at the link epoc.com.br/requisitos
What is the deployment process like?
The deployment of EPOC Cloud can be carried out either with 100% remote support or hybrid.
Where is the data stored?
The data is stored on the Google Cloud server.
Is it more reliable than a local server?
On a local server, the data is at the mercy of the hardware where the database was installed. This way, if there's any problem with your machine during the operation, there's a chance of losing part of the data, since the local server backup is done in the cloud once a day and is stored for three months.
Can I follow the operation in real time even when I'm not on site?
Yes, real-time tracking is possible from anywhere.
Does the system work without internet?
No, the cloud server only operates with an internet connection. The terminal doesn't communicate with the printers if there's a 100% loss of the internet connection. However, a Print Server will guarantee the printing routes in case the Wi-Fi goes down. For that, there needs to be some external connection (via cable or 4G/5G) so the system keeps operating.
Do I need to buy a Print Server?
No, the Print Server (or printing server) is an application installed on any computer (laptop or desktop).
How does offline operation work?
100% offline operation only works by contracting a local server (on premise).
The internet in my region isn't stable, is it risky to deploy EPOC Cloud?
In case of connection instability, using the Print Server or even a local server (on premise) is recommended.
Does the system get slower depending on the quality of the network/internet?
Connection quality can affect the proper functioning of the system.
Is the 3G/4G of the card machines used, or the local network?
In operations with a cloud server you can use either the mobile connection of the SmartPOS card machines or the Wi-Fi internet.
What's the difference between contracted internet and network infrastructure?
Confusion between the concepts of internet network and network infrastructure is common. Simply put, the internet uses external connections, whereas a network infrastructure works both with internal communication (the so-called intranet or local network) and with external communications (internet).
How does it work if the power goes out?
Devices that have an internal battery and internet (3G, 4G, 5G) keep operating even during a power outage. However, equipment such as production printers will shut down if they're not connected to a UPS that keeps them running during a power outage.
Do I need to install Linux on the terminals?
No, EPOC Cloud (with a cloud server) works only on Android devices.
Do I need to download any program on the computer?
To use EPOC ERP there's no need to install any app on your devices. To use EPOC POS, however, you need to download the app from the Play Store.
In which cases can I NOT install EPOC Cloud?
When there's no way to connect to the internet (broadband/wifi or 3G, 4G and 5G), it's not possible to use EPOC with a cloud server.
Does changing information in the ERP mirror automatically to the terminal?
No, the load of changes in the terminal app happens every time the user logs in again. This way, if a price change is made during the operation, for example, you need to log out of the apps and log in again.
What type of invoice will I be able to issue if I use EPOC in the cloud?
NFC-e.
Do all digital certificates work?
Only the A1 digital certificate.

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Marianne Ternes

A journalism graduate from UFSC, she specializes in content marketing and SEO for B2B technology businesses.

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